Monday 31 August 2009

Who else is feeling isolated?


Words: 762 Reading time: 2 minutes 32 seconds

Are you feeling isolated? It’s a common emotion. It’s even more common among those of us who take responsibility, or have responsibility thrust upon us.

What is it?
Isolation: it’s a sense of being marooned, of having nobody else you can turn to. The origin of the word – island – gives that same sense of being surrounded by a cold, uncaring and vast expanse of sea.

That’s not to say that we only feel isolated when we are alone; far from it. Feeling isolated on some issues in an otherwise close marriage will be familiar to some of my readers. The same sorts of feelings can arise among the partners or directors in a business. In such situations there’s a strong, shared bond while at the same, at some deeper level, there’s a ‘but’. The ‘but’ is not about the whole relationship, just one particular issue, or one particular area of concern.

If we can feel like this in a close relationship, how much more likely are such feelings when the relationships are not so close – such as a small businessman with a few employees, or a sole practitioner?

Feeling Isolated Is Not Feeling Lonely
Anyone familiar with these feelings will recognize that feeling isolated and feeling lonely are two different things. Feeling lonely is much more generalized. It’s a feeling that spreads through all the areas of our life. Being isolated, in contrast, is confined to one specific aspect, topic or area. To be isolated – by this definition – is not to be universally lonely, although it can be a part of that wider feeling.

What does it feel like?
People who feel isolated will sometimes describe a high wall, built by them, which they cannot see over. It surrounds their area of isolation. There’s a door. Only they can go through. When they feel isolated it means they have gone through, closed it behind them and are left sitting, helpless, surrounded by a featureless plain.

At other times isolation is just a small room, again, it’s featureless. It’s just us and our feelings of nagging uncertainty, disquiet and irresolution.

That nagging uncertainty, disquiet and irresolution is certainly part of feeling isolated, so too is privacy. When going through the wall, or into the room, we close the door. Nobody else can come in – obviously, otherwise it wouldn’t be isolation.

Even when we hold the feeling of isolation internally, we have an empty space within. None of the other areas where we have capacity (ability to do things) can come in. Being isolated is something we guard very closely.

Isolation has sole ownership, an exclusivity. Whatever issue or situation the isolation is built around, the individual feels sole responsibility. Others may be aware of the matter; they may even be addressing it. There could even be a whole team of folk involved. Yet isolated people feel that only they are affected in some special way and the solution – or at least the key part – must come from them.

If I’m Feeling Isolated, Can You Tell?
Spotting the people who are feeling isolated is never easy. There may be signs of strain around the eyes, or at the corners of the mouth, or in a phrase or a gesture. But such faint indicators may have other causes. And until the individual feels ready any question touching on that area is likely to be denied. The privacy condition will kick in, along with the conviction that “it’s up to me; no-one else can help.”

At best theses feelings erode self-confidence and our willingness to decide and our persistence is carrying things through. At worst such feelings can degenerate into depression. As with most things, just recognizing and acknowledging that such feelings exist is half the battle. Knowing that such feelings are so common also makes it much easier to say “me too!”

What Role Can Coaches Play?
Of course, for me to be involved with a client who tells me that they feel isolated will mean I have been invited through their door, or into their room. Already there are cracks appearing in those painfully constructed and lovingly maintained walls. The barriers are already crumbling. Even so, there’s often much work to be done by the client, although their isolated feelings are dissipating already.

Engaging with a Coach, or an NLP Practitioner, who is sensitive to these issues will help immensely, because the Coach is familiar with similar conditions, is not party to the issues and leaves you in charge of the final resolution – which is just what you wanted all along.

Thursday 27 August 2009

Lessons from the Life of Plants

Words: 830. Reading time 2 minutes 46 seconds

At this time of year most of the plants in my garden are working hard to produce the seeds of future flowers. Nature has them all focused on just one thing – reproduction: leaving enough of themselves to ensure that future generations survive.

And to us thinking, sentient human beings nature appears to be profligate.

The humble dandelion produces between 54 and 172 seeds per head and a single dandelion can produce more than 2000 seeds. Some estimates suggest that annually dandelions produce more than 240 million seeds per acre.

A typical sunflower will have between 260 and 800 seeds per flower head, depending on the growing conditions and a typical geranium will have about 5 seeds per flower and between 40 and 100 flowers per plant.

So, how come we are not knee-deep in dandelions, sunflowers and geraniums? Because seeds are like our ideas, efforts, experiments, trials and initiatives – some are successful; many are not.
If you are not seeing failure, you are not trying hard enough
Obviously a certain proportion of the seeds will not survive the journey from parent plant to place of germination. Many will be broken, burnt, waterlogged, eaten, aged or decayed along the way.

Some seeds may not even be viable (have life in them) to begin with. This is why many plants invest a lot of energy into seed production - to produce many, so multiplying the chances for the few.

And we would do well to recognize that success to failure ratio in Mother Nature and be aware that we could do a lot worse than imitate some of her ways.

Just because we plan, develop a strategy, set SMART goals and visualize our outcomes does not mean that we will always succeed all of the time. As Dwight Eisenhower pointed out: “In preparing for battle I have always found that plans are useless, but planning is indispensable.”

Nature's manual for maximizing outcomes
Nature adopts a variety of strategies to improve the chances of successful germination. How many of these could we adapt to foster our own dreams and desires?

1. Plants have evolved -in most cases- methods of dispersing their seeds. This means transporting them to a place away from their parent, ensuring that some of them will find suitable conditions for growth elsewhere, where there is less chance of competing with their siblings for space (finding new markets).

2. Some seeds and seed-like fruits are carried by ocean currents. Such seeds are of the kind that can float for a long period without absorbing sea water and establish themselves finally in tidal mud or on beaches (waiting for favourable economic conditions to materialize).

3. Animals and birds disperse seeds, too. We often see them in late summer and early autumn with numerous seed-like fruits adhering to their hides or feathers (using a surrogate sales force and word-of-mouth marketing).

4. A variable proportion of seeds of many kinds of plants resist prompt germination. One example is the uneven ripening and shedding of the fruits of some grasses, such as the giant foxtail (test new ideas in series, rather than in parallel).

5. Many legumes, such as the clovers, produce a variable proportion of seeds with impermeable seed coats, which may resist germination for long periods (give ideas time to mature and develop, rather than getting carried away, releasing them before they are fully worked out).

6. Some species produce pods in which one segment remains indehiscent—closed—and the seed within it remains dormant for a long time, as in cocklebur (Xanthium), for example (where an idea has scope for variations and enhancements, start with the basic model instead of diluting the market and, possibly, increasing start-up costs).

Gardeners and nurserymen also give nature a hand by selecting for certain characteristics and using only seeds from plants that are seen to be disease and virus free. They also save only from straight varieties, in other words not from any hybrid varieties that have been crossed with other material.

The initiates we elect to trial should be similarly selected.

The story of Brython the Bean
The great thing about cultivating your own seed (ideas) is that you can actually improve your selection with a little bit of thought to what you are doing. The late Brython Stenner from Glamorgan, South Wales, even though only a keen amateur, quickly became a legend in his own life time. His thinking was that you should select only the strongest, healthiest plants, those that consistently produced the longest and most filled pods along the row. Does that sound obvious? It does now.

Because of one amateur’s dedication, the 'Stenner Strain’ bean is the only bean that is consistently winning on the show benches today. They not only look good, they taste good as well.

So, even with careful preparation and nurturing, be prepared for less than 100% germination with all your schemes.

Do not be hugely surprised if some things take longer to come to fruition than others.

And, as Robert Louis Stevenson remarked, “Don't judge each day by the harvest you reap but by the seeds that you plant.

Monday 24 August 2009

How are you choosing to travel?

Words: 588 Reading time: 1 minute 58 seconds

I watched as a pedal cyclist rode along the pavement, used a Pedestrian Crossing and then swung right, resuming his journey as part of the road traffic. I put my car into gear and drove on, reflecting on the transition the cyclist had just made.

Using the same vehicle he had moved from being a hazard to pedestrians to take his place as one more risk that drivers have to negotiate. That’s the sort of transition we often make in life.

Changing our transport
On any given day some of us will commute from being a forceful manager in the workplace to being the more regretful half of a failing marriage; a move from being a relatively fast-moving, potentially threatening person to being a much more vulnerable individual.

Our pedal cyclist decided to stay on his bike as he moved from the pedestrian environment into the traffic. In business and in life there are different choices, although equally significant.

As an employee, what kind and what size of company do we aim to work for, and in what position? As a business owner / director do we stay in our comfortable little puddle, or go out and compete against the big boys?

In our relationships, what kind of vehicle are we? Are we a caring parent, or an over-protective pain? Do we own our own problems, or expect somebody else to take care of us? Are we an old-fashioned romantic, or just a semi-permanent fixture?

Our Mode of Transport
And what kind of vehicle would we be if we decided to consciously manage our relationships, make them the best they could be and take care to promote the common good?

A bus: everybody on board and heading in the same direction, with frequent opportunities for people to either join or leave the vehicle.

A plane: a fast, efficient, self-contained vehicle that can get you to your destination by the shortest route possible, but needing lots of infrastructure to support it and somewhat ignorant of the lives of those not on board.

An ambulance: a simple rescue vehicle, always on call, but only for those already in serious trouble, only for the few and only having one destination in mind.

A dust-cart: a highly useful vehicle specially designed to clear away the damage and detritus from everyday living, but offering no real solutions. They’ll be round again next week.

Or a muck-spreader: smelly, often despised, but essential for providing a rich and fertile soil in which other things can grow and flourish, given that other environmental conditions are right. Used too much it can “burn” the plants it’s supposed to be helping.

And I wonder if the Inland Revenue is the Combined Harvester of life? All-encompassing, mechanistic, and unable to distinguish wheat from rye, it waits until someone else has put in all the hard work and grown a worthwhile crop. It then comes along and strips the field bare, leaving little or nothing for the rest of society. Consequently gleaning, after the crop is gathered in, is never seen today.

And who are the tractors – slowing everyone down to a crawl and getting in the way, but ultimately necessary? Is this health and safety?


Harnessing the horsepower
What sort of vehicle do you need to be to realise your life’s ambitions?

And what sort of vehicle do you need me to be, and when?

The pedal cyclist that started all this is now gone. But you can see what disturbance even one may cause, not just to fellow road users, but also to trains – of thought.

Tuesday 4 August 2009

Who cares if you're stressed?

Words: 708 Reading time: 2 minutes 22 seconds

The Health & Safety Executive have published figures showing that 6.7 million working days are lost each year due to the effects of stress. The cost to society is estimated to be in the region of £3.8 billion.

Stress is believed to be responsible for up to 40 per cent of all absences from work and can reduce employee performance by up to 70 per cent.

Now we have more labour-saving devices than at any time since the world began, why is it that?

When I ask ‘What is stress?’ I get different answers.

One set of answers is a list of symptoms, some of which are emotional, such as feeling irritable, frustration at having to wait for something, barely suppressed anger, generally feeling upset, lack of sense of humour, etc.

Other symptoms listed are physical, such as muscle tension, neck or shoulder pain, stomach upsets, 'pounding' or 'racing' heart, sweaty palms, 'butterflies', insomnia or excessive sleep, shortness of breath, etc.

Another set of answers list what people see as possible causes, such as job insecurity, heavy workload, infrequent rest breaks, poor communication in the organization, crowding, noise, insufficient leisure time, etc.

A third set of answers merely uses synonyms for stress, such as anxiety, hassle, pressure, strain, tension, worry.

But none of these actually tells me what stress is.

Aching joints and a runny nose might tell me I have influenza, but it is not influenza itself. Getting soaked in a downpour might make me susceptible to influenza, but it does not cause influenza. As we all now know, the true cause is viral.

So, what single root cause covers all of the above factors and manifestations of stress? What is the equivalent of the viral or bacterial agent where stress is concerned?

My suggestion is that stress only occurs when the situation, as we perceive it, demands more resources than we believe we have available at present to resolve it

Situation > Resources

As far as I can see that definition covers all cases and it helps by providing four different avenues of escape:

The situation can be avoid, vacated or mitigated.

Our perception of the situation can be revised, or reframed.

The resources required can be augmented, assembled, bought or borrowed.

Our beliefs about our resources can be challenged, replaced or adapted.

The other important point about this definition is that underlines the part played by perceptions and beliefs in the whole subject of stress. That is not to dismiss or denigrate the trauma reported by those experiencing stress, it merely points up the fact that we cannot isolate this stuff called stress and hold it in our hands. We cannot isolate it from the person directly concerned and measure it separately.

Because stress is not an objective reality, it is not equally experienced. Two individuals can be seated side by side in the same work environment, doing the same tasks and with the same demands place on them, in the same way, yet one individual will experience greater stress than the other.

This tells us that one other precondition is needed for someone to experience stress – the person concerned must actually care about the outcome. This is crucial, because unless you really care there will be no anxiety on your part about what may or may not transpire.

At the end of the football season, as various teams face demotion from one league to another, some fans become genuinely anguished. However, for those who do not follow football in general, or that team in particular, there is no concern one way or the other. Indeed, the whole organizational structure surrounding the sport could collapse and non-fans would be totally unaffected.

Stress is an internal phenomenon. We manufacture it ourselves. Sometimes we manufacture it inappropriately by caring about inconsequentials, or by caring too much about the wrong things. So when we are stress it is extremely useful to ask ourselves what is it that we care about so much, and is that sensible.

Who cares if you’re stressed?

You do!

As a parting thought, is it therefore nonsensical to blame employers for causing stress? And if stress arises because people care, how wise is it to work on increasing employee engagement? Isn’t this ultimately self-defeating?